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Eiffel Over is now my stage for engineering-related clowning, singing, dancing and writing — you’ll find my professional writing on design and regenerative thinking over at Constructivist.
This little refrain is my version of Aristotle’s three artistic truths for making a convincing argument. Aristotle proposed three things were needed to win people over. The first is ethos – or trustworthiness. Is this person someone I trust. The second is pathos – or empathy. Does this person have a shared sense of pain. And the third is logos – or logic. In other words, what’s the plan.
As engineers we often start with the plan. But the plan won’t work without trust and empathy. Hence the refrain. Showing up as a professional can build trust. Feeling the pain might be the hardest part, because it has to be genuine. Then, we get to the plan, which is probably the part we started off with.