Tag: empathy

Preaching to the unconverted

Cognitive dissonance is when we know something to be true but we don’t act as if it is true. In the built environment sector, the cognitive dissonance is…

Designers as insiders

Yesterday I said designers are outsiders. Here’s the tricky part: we are also insiders.  That’s because we need to earn the right to work with the people we…

Machine work

Inputs Outputs KPIs Tools Models Performance Quantitative analysis Scaling up Accelerator Dashboard Timesheet Human resources  Bottom line  When we think of our work as the work of a…

New developments in ‘i’

Engineers have announced today some astounding new breakthroughs in their latest version of i. This technology is completely free and open-source.