Tag: ThomasKilmann

Begin design with observation (Part 2)

Yesterday, I wrote about how starting design with observation allows us to take a broader, more holistic view of the systems we’re working within. Another reason to start…

Conflict and collaboration

The fourth mode of conflict is collaboration. In this mode we are interested in the other person but also keen to assert our own view. I want you…

Avoidance

My job today is to convince you that avoidance is a mode of conflict, alongside the others we’ve considered this week: competition and acceptance. I could try to…

Acceptance in Design

This week, I’ve been posting about conflict in design. By conflict, I simply mean two people with different perspectives. What happens next, when they discover their differing views,…

Dealing with competition in design

In this series of posts, I’m exploring conflict in design, which, for these purposes, is what happens when two people have different views on a subject. In each…

Approaching conflict in design

Some people like conflict. Other people stay away from it.Some people attempt to engage constructively in conflict. The opposite is also true. For me, conflict is simply when…